Website Privacy Policy
Effective date: October 15, 2026

The Traveling PCP ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, thetravelingpcp.com, and how we use it. It applies only to this website. Health information you share during a visit is handled through our secure patient portal and is described in our Notice of Privacy Practices below.

Information we collect
We collect information you choose to give us, such as your name and email address if you contact us. We also automatically collect limited technical information when you visit, such as your browser type, device, IP address, pages viewed, and cookies. Please do not submit health information through this website. To be seen for a medical concern, start a visit through our secure patient portal.

How we use your information
We use website information to operate and improve our site and to respond to your questions.

How we share your information
We do not sell your personal information. We share it only with service providers that help us run our website and practice, such as our website host (Squarespace), our email provider (Google Workspace), and our electronic health record platform, or when required by law.

Cookies
Our website uses cookies to function properly and to understand how visitors use it. You can disable cookies in your browser settings, though some parts of the site may not work as intended.

Links to other sites
Our "Start a Visit" button takes you to our secure patient portal, which is operated by a third party and has its own privacy terms. We are not responsible for the privacy practices of other websites.

Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect their information through this site. Visits for patients under 18 must be completed by a parent or legal guardian.

Security
We use reasonable measures to protect information collected through our website. However, no method of transmission over the internet is completely secure.

Your choices
You may ask us to update or delete information you've provided through our website by contacting us. Depending on where you live, you may have additional privacy rights under state law.

Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last revised.

Contact us
Questions about this policy? Email us at hello@thetravelingpcp.com

Notice of Privacy Practices
THE TRAVELING PCP — NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

The Traveling PCP, PLLC ("The Traveling PCP," "we," "us") is required by law to protect the privacy of your health information, give you this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect.

"Health information" means information about your physical or mental health, the care you receive, or payment for your care that can identify you. This notice applies to all health information we create or receive, including information stored in our telehealth platform.

How We Use and Share Your Health Information

We may use and share your health information without your written authorization for the following purposes.

Treatment: We use your information to evaluate, diagnose, and treat you, and we may share it with others involved in your care. Example: We send your prescription to your pharmacy, or share your records with a specialist we refer you to.

Payment: We use your information to bill and collect payment for our services. We are a self-pay practice and do not bill health insurance. Example: We use your name and card information to process your $110 visit fee, or to respond if you dispute a charge.

Health care operations: We use your information to run our practice and improve care. Example: We review records to check the quality of our care, train staff, or work with our attorneys and accountants.

Business associates: We share information with vendors that help us operate, such as our telehealth platform (Healthie). They must sign agreements to protect your information.

Communications with you: We may contact you by email, text, or app notification about your visits, care plans, and practice updates, as described in your communication consent.

Family and friends involved in your care: We may share information with a family member, friend, or caregiver involved in your care or payment, if you agree or do not object. If you are unable to agree, we may share it if we believe it is in your best interest.

Parents and guardians of minors: We share a minor's health information with the parent or legal guardian authorized to make their medical decisions, as allowed by state law.

Other Uses and Disclosures Allowed by Law

We may also share your health information without your authorization when required or permitted by law, including:

  • As required by law, such as when federal, state, or local law requires it.

  • Public health activities, such as reporting certain diseases, adverse reactions to medications, or product recalls.

  • Abuse, neglect, or domestic violence, including reporting suspected abuse or neglect of a child, elderly person, or person with a disability.

  • Health oversight, such as audits, investigations, and licensing by agencies like the Board of Nursing.

  • Legal proceedings, in response to a court order, subpoena, or other lawful process.

  • Law enforcement, in limited situations, such as to identify a suspect or report a crime.

  • Serious threats to health or safety, to prevent or lessen a serious and imminent threat to you or others.

  • Coroners, medical examiners, and funeral directors, as needed to carry out their duties.

  • Organ and tissue donation, to organizations that handle donation and transplantation.

  • Research, when approved under strict privacy rules.

  • Specialized government functions, such as military, national security, or protective services.

  • Workers' compensation, as allowed by workers' compensation laws.

When Texas or another state's law gives your health information more protection than federal law, we follow the more protective law.

Uses That Require Your Written Authorization

We will not do the following without your written authorization:

  • Use or share psychotherapy notes, if any exist.

  • Use or share your information for marketing.

  • Sell your health information.

  • Share your information for any other purpose not described in this notice.

We will not electronically disclose your health information to anyone outside of treatment, payment, health care operations, or as otherwise permitted by law without your authorization, as required by Texas law.

Substance use disorder records: If we receive records from a federally assisted substance use disorder treatment program, those records are protected by federal law (42 CFR Part 2). We will not use or share them in legal proceedings against you without your written consent or a court order.

You may revoke an authorization at any time by writing to us at hello@thetravelingpcp.com. Revoking it will not affect information we already shared while it was in effect.

Your Rights

To use any of these rights, contact us at hello@thetravelingpcp.com.

  • Get a copy of your records. You may see or get an electronic or paper copy of your health information. We will respond within 30 days (or sooner if state law requires) and may charge a reasonable, cost-based fee.

  • Ask us to correct your records. You may ask us to correct information you believe is wrong or incomplete. We may say no, but we will tell you why in writing within 60 days.

  • Request confidential communications. You may ask us to contact you in a specific way, such as a certain email or phone number. We will agree to reasonable requests.

  • Ask us to limit what we use or share. You may ask us not to use or share certain information for treatment, payment, or operations. We are not required to agree, except in one case: if you pay for a service in full out of pocket, you may ask us not to share that information with your health insurer, and we will agree unless the law requires us to share it.

  • Get a list of disclosures. You may ask for a list of the times we shared your information in the past six years, except for treatment, payment, operations, and certain other disclosures. One list per year is free.

  • Get a copy of this notice. You may ask for a paper or electronic copy at any time.

  • Choose someone to act for you. If you have given someone medical power of attorney, or someone is your legal guardian, that person can exercise your rights. We will confirm their authority first.

  • Be notified of a breach. We will notify you if a breach affects the privacy or security of your health information.

Changes to This Notice

We may change this notice, and the changes will apply to all information we have about you. The new notice will be available on our website and in our patient portal, and we will provide a copy on request.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

Contact Us

The Traveling PCP, PLLC
Privacy Officer: Tara Cavazos
6331 Prospect Ave, Dallas, TX 75214
hello@thetravelingpcp.com

Effective date: October 15, 2026